INNOVATION REPUTATION TRUST COMMITMENT
These are our values
CompassTech is a privately owned IT Support and IT Services business formed in 2013 in Prince Edward Island. Today we’re proud to boast a strong team of IT professionals who thrive on rolling up their sleeves and solving your IT problems while meeting your business needs.
We are on a mission to exceed your expectations and as your IT Partner become an extension of your company!
These are our values
Gary Compton begins planning and laying the foundation for new Managed IT Services Company.
Compass Technology Solutions launches as a Managed IT Services provider. Compass Technology Solutions purchases it’s first business location and hires its first full time employee!
Compass Technology Solutions grows to 3 resources and continues steady growth in the MSP space. CTS now serves industries including Oil, Construction, Accounting, Legal, Processing and Manufacturing.
Compass Technology Solutions increases the team to 6 and continues to build upon its enterprise toolsets to provide exceptional service to its clients. Compass Technology Solutions puts a strong focus on layered security and invests in partner relationships with Pax8, Ascii, Microsoft, Datto, SentinelOne, Bitdefender, ProofPoint among others.
Are you a driven and motivated IT support technician ? Contact us today to find out more about our current positions
Your Most Common IT Questions Answered
First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Contact us and we will be happy to inform you of our fully managed security offerings. No more wondering if your security software is working, is it up to date. Hello Peace of Mind!
Simply put, CompassTech Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and security. It also means CompassTech acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running. Our goals are aligned, when you succeed, we succeed!
Cloud backup also known as Online or Offsite Backup is the process where your onsite backups are transferred to an offsite server every night. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor. Contact us now to manage your backup and continuity solutions, and sleep easier at night knowing you have a working backup, but more importantly a RESTORABLE backup that is tested and verified!
We work with each client to establish specific expectations for response via phone, and email during business hours and after hours
Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. CompassTech does not require you to commit to a contract and as our investment as your IT partner perform the onboarding at no additional cost. This includes a comprehensive inventory collection of hardware, software, cloud services and even office layout. This allows us to resolve your issues efficiently and proactively.
When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.
Our service model uses a fixed, predictable monthly fee, which is based on the size of your company and your IT requirements. Once set, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs. Services range from Managed Security to a Full Managed IT Department.
No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, CompassTech makes it simple with an affordable and customized flat rate service plan. We will work with your IT resources to ensure you have continuity and can allow that resource to focus on their core tasks.
Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. CompassTech serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain! We make money when you make money!
We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.